Our Commitment To You
We Will:
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Recognise your individual uniqueness |
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Treat you and our representatives with respect and dignity at all times. |
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Match the most suitable worker with the right skills to you and your needs |
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Support your individual choice and personal decision |
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Respect and encourage your right of independence |
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Respect your individual requirements for privacy at all times |
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Treat all your information in a strict confidential manner |
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Offer you the flexibility to amend your care or support package quickly and efficiently |
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Review our services to you on a regular basis to ensure that we meet your needs accurately |
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Take all complaints seriously and act upon them with fairness and impartiality |